Privacy Policy

Created on March 3, 2008

Updated May 7, 2010

Your privacy is important to us.

The Association for Maintenance Professionals is sensitive to protecting the private information that our members and visitors provide to us.  The loyalty of our members is very important to us and we hope this policy will demonstrate our commitment to making sure your experience at Maintenance.org is a positive one.

This privacy policy describes how the Association for Maintenance Professionals treats information received about you when you become a Maintenance.org member, when you provide information to us (for instance, you may request various vendor or technology product literature or respond to surveys), and when you use Maintenance.org to explore the World Wide Web. This policy is organized into the following sections:

  • Member Information
  • Voluntary Member Surveys
  • Web Site Use and Navigation Information
  • Cookies
  • Opting Out or Un-subscribing
  • Changes to the Association for Maintenance Professionals privacy policy
  • Related Web Sites Privacy
  • Questions, comments or concerns

Please read Privacy Policy carefully. Also, please remember that no computer system should be considered safe from intrusion. Email may pass through many computer systems and should not be considered a secure means of communication unless encrypted. Even then, information is only as secure as the encryption method.

Member Information

Information is collected such as name, job title, company name, address, email address, telephone number, and special interest indications. The Association for Maintenance Professionals collects and stores member information for the primary purpose of ensuring the online community remains focused and for forwarding member email newsletters and special event notices.  This information is not made available to 3rd parties for any use.  The membership profile is self-service and allows you to add, change and delete certain information.  Members also have full privacy control regarding what information is made visible.  To update or change information, please log onto your membership account at www.maintenance.org   

How You Can Access or Update Your Membership Profile Information

If you would like to update, change or delete your membership profile information, you may do so by logging into your membership account at www.maintenance.org

How we Use Membership Information
The member information that we collect during the registration process is or may be used:

  • To examine system logs to resolve system problems
  • To make sure that only the Association for Maintenance Professionals members are able to access certain member-only services.

This information is kept on a limited access computer and is only available to personnel on a need to know basis.

  • We provide some information to companies that we use to perform certain functions for us, for example, a web site for survey hosting, an email service provider, an e-mail list service provider, and a chat service provider. We choose providers who pledge to maintain your privacy as well. None of the third party service providers are authorized by the Association for Maintenancfe Professionals to release your information.
  • Occasionally we use our customer database to distribute email newsletters and other announcements.
  • The Association for Maintenance Professionals will share information with government authorities when legally required to do so and may cooperate with these authorities investigating claims of illegal activity such as (but not limited to) illegal transfer or use of copyrighted material, or postings or email containing threats of violence. Except under the limited circumstances described above, we do not disclose customer information to third parties.

How We Use Member Survey Responses
We take the information we receive from individuals responding to our Member Surveys and combine (or aggregate) it with responses of other Association for Maintenance Professionals members to create broader responses to survey questions. We then use the aggregated information to write benchmarking study reports. The Association for Maintenance Professionals may choose to share certain aggregated information with third parties.  This information is not linked to personally identifiable information.

Web Site Use and Navigation Information
Web Site Use and Navigation Information
Our servers collect each time a user visits our web site, certain anonymous use and navigation information. This information is aggregated and anonymous. It tells us how our web site is used and navigated, including the number, frequency, and duration of visits to each Web page.

Web Site use and navigation information that we collect may include the domain names of visitors who are not already the Association for Maintenance Professionals members (such as "www.user’sinternet-service-provider.com) and of the Association for Maintenance Professionals members, but it does not otherwise contain individually identifiable information about any visitor to our Web Site.

How We Use Web Site Use and Navigation Information
Like member survey information, we use the anonymous, aggregated information to improve the content and navigation features of our Web Site.

Cookies
Like most Web Sites, Maintenance.org makes use of browser "cookies". Cookies are files written to a user’s hard disk and read by server programs to inform a Web Site if the user has previously visited that site. We use cookies to 1) track if you are a new or return visitor to Maintenance.org. 2) Open a new browser window one time only for first time visitors to invite them to join or subscribe to the member email newsletter.

Companies who provide services on our Web Site may also use cookie technology. We do not control the use of cookies by our third party service providers.

Opting Out or Un-subscribing and accessing your contact information

the Association for Maintenance Professionals does not have any interest in sending you information that you do not want.  You can automatically opt in and opt out or unsubscribe from the automatic notification and other emails automatically by logging into your membership account and choosing your privacy and communication preferences.

You may also request manual membership account removal by calling, write or emailing to the address and numbers listed at the bottom of this page.

Web Site Use by People under the age of 18
Maintenance.org
is designed for adult maintenance and reliability professionals.

This site contains no information that may be harmful to people under the age of 18. 

Security Precautions:
The Association for Maintenance Professionals data is stored on computers in a secured office.  The computer also requires a password to log in for access.  A state of the art firewall and security software system prevents unauthorized access.  The office is located in a locked building with a monitoring intrusion alarm that meets all acceptable security standards.

Only company management has access to this information and they are the same parties responsible for the drafting of this privacy policy.

Changes to Association for Maintenance Professionals Privacy Policy
We make changes to this policy from time to time. We will post changes to our Privacy Policy here, so be sure to check back periodically. We may also decide to notify members via email of significant changes.  Regardless of later updates or changes to our privacy policy, we will never use the information you submit under our current privacy policy in a new way without allowing you to opt out or otherwise prohibit that use.

Questions, Comments, Concerns and/or Ideas
If you have any questions, comments, concerns or ideas about our Privacy Policy, or any other aspect of our services, you may contact us at info@maintenance.org

 

The Association for Maintenance Professionals
PO Box 60075
Fort Myers FL 33906 USA
Tel: +1-239-333-2500

Email: info@maintenance.org